![]() If you're using a wireless keyboard, check to make sure the batteries aren't dead and that the connection with your computer is strong.If it doesn't match up with what you're hitting, you may need to fully clean your keyboard. To check what keystrokes your computer is recognizing, visit Keyboard Tester for a visual representation of what you're typing.If your keyboard won't type letters but only activates shortcuts, give all the Alt, Ctrl, and Win keys a good strike to free them. A bit of debris or an old keyboard could result in a jammed key. Check to see if you have a key that's physically stuck, especially if your computer is stuck in shortcut mode.Remove any languages you don't need (visit Settings > Time & language for the relevant options) to reduce potential issues. If you have more than one enabled, use Win + Space to cycle between them. Make sure you haven't selected the wrong keyboard layout or language.The problem could be a temporary glitch that's simple to clear up. Use a can of compressed air to remove any additional loose material, when available.Use a vacuum cleaner specifically designed for computers, when available.When using a wired, wireless or Bluetooth keyboard turn the keyboard upside down and shake it gently to remove any loose material.Make sure Turn on Toggle Keys is set to off.Make sure Turn on Sticky Keys is set to off.Make sure Turn on Filter Keys is set to off.In the list of programs touch or click Settings.Make sure the keyboard language setting in Windows is correct (select the tab below that matches the Operating System (OS) that is installed on your computer for more information).Press the Number Lock Key to toggle the numeric keypad on and off. When the Number Lock Key is active, numbers appear instead of letters when pressed. Some notebooks simulate a numeric keypad by using dual purpose keys.When it is off, no numbers appear when the keys are pressed. For notebooks that have a numeric keypad on the right-hand side, it is normally turned on.When it is off, no numbers appear when pressed. The numeric keypad on a desktop keyboard is normally turned on.Make sure the Number Lock Key is set correctly.The Keyboard Outputs Incorrect Characters ![]() Try another wired USB, wireless USB or Bluetooth keyboard when available, to test if it responds correctly.KVM (keyboard, video, mouse) switch software.External gaming keyboard software or drivers.When you have software that may change how the keyboard operates, uninstall or disable it, including:. ![]() If the problem only occurs in a specific program, you need to troubleshoot that specific program.
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